Privacy policy

Last updated: January 2026

This Privacy Policy describes how BIGSHOT (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://bigshot.fashion (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal and regulatory obligations. When we do, we will post the revised Privacy Policy on the Site and update the "Last updated" date above.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use depends on how you interact with our Site. 

In addition to the specific purposes described below, we may use your information to:

  • Communicate with you
  • Provide, operate, and improve our Services
  • Comply with legal obligations
  • Enforce our terms and policies
  • Protect the rights, safety, and security of BIGSHOT, our customers, and others

What Personal Information We Collect

When we use the term "personal information", we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

You may provide us with personal information when you:

  • Place an order or make a purchase
  • Create an account or check out as a guest
  • Contact us for customer support

This information may include:

  • Name
  • Mobile phone number
  • Email address
  • Billing and shipping address
  • Order details and payment confirmation
  • Preferred product size and fit information
  • Account login credentials (if you create an account)
  • Communications you send to us via WhatsApp or other channels

Providing certain information is optional, but choosing not to provide it may limit your ability to use some features of the Services.

Information We Collect Automatically (Usage Data)

When you visit or interact with our Site, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and device information
  • Pages viewed and interactions on the Site
  • Date and time of visits

We collect this information using cookies, pixels, and similar tracking technologies.

Information We Collect from Third Parties

We may receive information about you from third parties, including:

  • Shopify, which powers our online store
  • Payment service providers (such as bKash merchant services and banking partners) for manual payments
  • Analytics and advertising partners such as Meta (Facebook & Instagram) and Google Analytics

Any information we receive from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Communicate with you about your purchases, returns, or exchanges
  • Manage customer accounts and guest checkouts
  • Provide customer support

Marketing and Advertising

We do not send promotional emails. However, we may:

  • Communicate with you via WhatsApp, Facebook, Instagram, Mobile Number,  regarding orders, updates, or offers
  • Display advertisements through Facebook, Instagram, and Google
  • Use analytics and advertising tools to improve ad relevance and website performance

Security and Fraud Prevention

We use personal information to detect, prevent, and investigate fraudulent, illegal, or unauthorized activities. You are responsible for keeping your account credentials confidential.

Service Improvement

We use collected information to understand how customers use our Services, improve user experience, and develop new features.

Cookies

We use standard cookies and similar technologies to operate and improve our Site. Cookies help us:

  • Remember your preferences
  • Understand site usage and performance
  • Support analytics and advertising activities

Most web browsers accept cookies automatically, but you can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

How We Disclose Personal Information

We may share your personal information in the following circumstances:

  • With service providers who help operate our business (such as Shopify, payment processors, delivery partners, and analytics providers)
  • With advertising and marketing partners for analytics and advertising purposes
  • With affiliates or internal teams supporting our operations
  • To comply with legal obligations, court orders, or lawful requests
  • In connection with a business transaction such as a merger or asset transfer

We do not sell personal information for monetary value.

Third-Party Websites and Links

Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.

Children's Privacy

The Services are intended for general users and are not targeted toward children. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

Security and Retention of Information

We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

  • Provide our Services
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our policies

Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where processing is based on consent

You may exercise these rights by contacting us using the details below. We will respond in a reasonable timeframe as required by law.

International Users

Although BIGSHOT operates from Bangladesh, our Services may be accessed globally. Your information may be processed using systems and service providers located outside your country of residence.

Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us:

BIGSHOT
466/B, Nurbag, Khilgaon Taltola Mor,
Dhaka, Dhaka, Bangladesh
Phone: +880 1818-089608
Email: bigshotfashion.int@gmail.com
Website: https://bigshot.fashion